You are eligible for Lifeline Service if your total household income is at or below 135% of the Federal Poverty Guidelines; or if you, your dependent, or your household participates in one of the following:
- SSI (not disability)
- Supplemental Nutrition Assistance Program (SNAP) formerly Food Stamps
- Federal Public Housing Assistance (Section 8)
- Non-Service Related Veteran’s Disability Pension or Veteran’s Surviving Spouse Pension
Applicants must provide proof that they meet the income guidelines or receive one of the above listed benefits.
Individuals that do not meet the Federal Lifeline Service guidelines may still be eligible for the New York State Lifeline Program if they receive any of the following: Home Energy Assistance Program (HEAP), Free School Lunch Program, or Family or Safety Net Assistance. If you have questions about your eligibility, please contact our Customer Service Department at 518-298-2411 and choose option 2.