News

Champlain Telephone Company Offers Free Wi-Fi To Northern Tier Locations

Champlain, NY- The Champlain Telephone Company has made several free Wi-Fi locations available to local residents needing internet access for educational, healthcare, or professional purposes.  These Wi-Fi locations have been set up in partnership with other local businesses and agencies to make internet more available to those that may not have access where they live. …
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Beware of Scams during COVID-19 Pandemic

In the wake of the COVID-19 Pandemic, scams are on the rise.  Please be increasingly mindful of the potential for scams as criminals prey on people while they are isolated and uneasy about the future.  As terrible as this seems, it is happening here in our community, as well as all over the country.  Be…
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Message to Customers on Coronavirus (COVID-19)

As concerns over the Coronavirus (COVID-19) continue to rise, our intent is to inform you of our current procedures.  As such, we want to share how we are handling this situation and its influence on life and business operations at Champlain Telephone Company.  Ensuring the health and safety of our employees and customers is our…
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Champlain Telephone Company and PrimeLink Recognized by the NYS Public Service Commission

Plattsburgh, NY- The New York State Public Service Commission recently awarded both PrimeLink and Champlain Telephone Company, with their annual commendation for excellence in service quality to consumers during 2018. Each year, the commission recognizes telephone companies that provide exemplary service to their customers.  The criteria include evaluation of “customer trouble report rates” (CTRR) and…
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Are Cell Phones Actually Improving Our Health?

Cell phones have changed and evolved tremendously over the years. From the begining with brick phones when people could barely make a phone call, to what many people are using now, smartphones, being able to do almost anything in the palm of your hand. Many people have the misconception that cell phones and newer technology…
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A Life Without Broadband

Approximately 19 million Americans still don’t have access to high-speed internet and they are being left behind. 14.5 million of those people live in rural areas, New York State’s North Country Region is one of those affected areas. Internet provides us with the access and tools used in many daily activities. Those who are unable…
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Champlain Telephone & PrimeLink Announce Selection of Director of Outside Plant Operations

Champlain, NY- Greg MacConnell, Vice-President and CFO of Champlain Telephone Company, has announced the selection of Steve MacNerland as the Director of Outside Plant Operations at Champlain Telephone, and sister company PrimeLink. MacNerland brings a diverse background to the position including experience as an Installer, Cable Splicer, Central Office Technician, Level 3 Internet Technician, and…
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The Champlain Telephone Company