News

Champlain Telephone Company and PrimeLink Recognized by the NYS Public Service Commission

Plattsburgh, NY- The New York State Public Service Commission recently awarded both PrimeLink and Champlain Telephone Company, with their annual commendation for excellence in service quality to consumers during 2018. Each year, the commission recognizes telephone companies that provide exemplary service to their customers.  The criteria include evaluation of “customer trouble report rates” (CTRR) and…
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Are Cell Phones Actually Improving Our Health?

Cell phones have changed and evolved tremendously over the years. From the begining with brick phones when people could barely make a phone call, to what many people are using now, smartphones, being able to do almost anything in the palm of your hand. Many people have the misconception that cell phones and newer technology…
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A Life Without Broadband

Approximately 19 million Americans still don’t have access to high-speed internet and they are being left behind. 14.5 million of those people live in rural areas, New York State’s North Country Region is one of those affected areas. Internet provides us with the access and tools used in many daily activities. Those who are unable…
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Champlain Telephone & PrimeLink Announce Selection of Director of Outside Plant Operations

Champlain, NY- Greg MacConnell, Vice-President and CFO of Champlain Telephone Company, has announced the selection of Steve MacNerland as the Director of Outside Plant Operations at Champlain Telephone, and sister company PrimeLink. MacNerland brings a diverse background to the position including experience as an Installer, Cable Splicer, Central Office Technician, Level 3 Internet Technician, and…
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Champlain Telephone Company and PrimeLink Honored with State Level Marketing Awards

Champlain, NY- PrimeLink, Inc., a local leader in the telecommunications industry, and parent company Champlain Telephone were honored with three ONYX Marketing Awards presented by the New York State Telecommunications Association (NYSTA) during the organization’s annual conference held June 4-6, 2012 in Cooperstown, NY. The three ONYX (Observing NY’s Excellence in Marketing) awards received by…
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PrimeLink, subsidiary of Champlain Telephone Company, partners with Development Authority of the North Country To Construct Telemedicine Network

Plattsburgh, NY- PrimeLink, Inc., as a partner with the Development Authority of the North Country (DANC), has become an integral part of the construction of the $9.8 million Adirondack-Champlain Telemedicine Information Network known as ACTION, a 239-mile network that will link medical facilities in Clinton, Essex, Franklin, Rensselaer, Saratoga, St. Lawrence, Warren, and Washington Counties. This…
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Can You Dig It?

The UFPO (Underground Facilities Protective Organization) has put in place a new law to protect buried facilities from accidental damage that could result in service interruptions, loss of life, personal injury and/or property damage. Please remember to call 800.962.7962 before you dig. The New York State Law requires: All excavators must call the UFPO at…
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The Champlain Telephone Company